Sparking Brand Desire: Ignite Customer Interest Using Emotional Insights

Ignite customer enthusiasm for your brand and open new opportunities for business growth, by discovering and addressing what matters most to your customers.

Written by brand strategy expert Kevin Perlmutter, this book gives you the tools to accelerate your brand growth by delivering a detailed strategy playbook that puts emotional insight at the center of how brands attract and retain customers. At the heart of this book lies a simple yet powerful premise: brand leaders who understand and address the emotional motivations of their customers lead the brands that thrive.

Drawing on insights from behavioral science that rarely feature in brand leadership initiatives, this modern-day guide to brand strategy will help business and brand leaders move beyond the limitations of traditional brand strategy. Brand Desire shares real-world examples of how this approach has been put into practice through the eyes of leaders who have benefited from using it, from companies such as the AT&T Performing Arts Center, bulletproof material manufacturer Sundless, social services nonprofit Rise, the world’s leading corporate DJ booking service Scratch Event DJs, IT managed service provider ServiceByte, and supply chain software company Blue Ridge. It also shares examples of emotionally intelligent brands such as Lemonade Insurance, Trader Joe’s, Zappos, Cutco, Bose, and Ben & Jerry’s.

Reading this book will enable you to understand how you can put emotional intelligence at the center of your strategy to spark brand desire and strengthen customer-brand connections.

Kevin Perlmutter is the Chief Strategist and Founder of Limbic Brand Evolution a brand strategy and neuromarketing consultancy. Based in New York City, NY he works with CMOs, brands and businesses to create stronger connections between their brand and the people they want to reach. Prior to this he worked as Chief Strategist and Innovation Officer at Made Music Studio creating an award-winning, neuroscience-based research capability and for over a decade has been a writer and speaker on the intersection of brand strategy, neuromarketing, and emotional intelligence, including as a contributing writer for Brandingmag.