Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce

Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization? This book provides the answers.

From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, artificial intelligence can add value throughout the work of HR professionals. Artificial Intelligence for HR demonstrates how to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice.

Alongside coverage of employee engagement and recruitment, this third edition features new material on generative AI and how the world is reacting to it. Packed with practical advice, research and new and updated real-world examples from global organizations including Uber, IBM and Unilever, the third edition of Artificial Intelligence for HR will equip HR professionals with the knowledge they need to improve people operational efficiencies and allow AI solutions to become enhancements for driving business success.

Ben Eubanks is an author, speaker and researcher living in Huntsville, AL. He is the Chief Research Officer at Lighthouse Research & Advisory. His team surveys thousands of workers each year to understand the latest workplace trends and changes. He also founded HR Summer School, a virtual event with more than a million minutes watched every year. In addition, he hosts We’re Only Human, a podcast focusing on improving human resources in the workplace.