People Skills at Work

Evan Berman (human resource management and organizational behavior, National Chengchi U., Taiwan) and Dira Berman, a psychotherapist and international student counselor at National Chengchi U., examine the impact of people skills in achieving better work results, advancing a career, surviving at work, and balancing work with personal well-being. Using examples of work situations, they discuss social skills that address respect giving, communication, conflict, emotions, getting along with others, and assessment. They also discuss topics related to career advancement and professionalism, including networking, professional commitment statements, interviews, psychological contracts at work, and ethics. Lastly, topics related to well-being, survival, and useful personal self-knowledge are considered, including how different career stages affect major tasks and challenges, which affect issues and relationships with others, and the impact of mental health. Annotation 穢2012 Book News, Inc., Portland, OR (booknews.com)