Closed-Loop Supply Chains: New Developments to Improve the Sustainability of Business Practices

Written by academic experts, in language that is accessible to practitioners, this authoritative resource examines recent research and case studies of companies running profitable reuse/remanufacture operations in various industries. It illustrates profitable practices in returned and recovered products, clearly explaining how to: design a reverse logistics network, conduct production planning, implement effective marketing strategies, and apply closed-loop supply chain strategies in industries besides manufacturing. From product development to materials to assembly and profitability, this complete resource explores the impact of these processes across all aspects of the supply chain.

Mark Ferguson is a professor of Management Science and Wilbur S. Smith Distinguished Fellow at the Moore School of Business, University of South Carolina. He received his PhD in Business Administration, with a concentration in Operations Management from Duke University in 2001. He holds a BS in Mechanical Engineering from Virginia Tech and an MS in Industrial Engineering from Georgia Tech. Dr. Ferguson’s research interests involve many areas of supply chain management and sustainability including production planning policies for remanufacturing, product line extensions involving remanufactured products, the use of leasing and trade-in policies to recover end-of-use products, and business strategies for responding to secondary markets.

Dr. Ferguson serves as the faculty director for Technology and Management Program (www.mgt.gatech.edu/tm) and the coordinator for the focused research area on dynamic pricing and revenue management (http: //mgt.gatech.edu/fac_research/centers_initiatives/pricing/index.html). Two of his papers have won best paper awards from the Production and Operations Management Society and several of his research projects have been funded by the National Science Foundation. Prior to joining Georgia Tech, he had five years of experience as a manufacturing engineer and supply chain manager with IBM.

Gilvan ＂Gil＂ Souza is an Associate Professor of Operations Management at the Kelley School of Business, Indiana University. Prior to coming to Kelley, Gil was a tenured associate professor at the University of Maryland. He received a Ph.D. in operations management from UNC, an MBA from Clemson University, and a BS in aeronautical engineering from ITA (Brazil). Prior to entering academic, Gil had about five years of experience in product development and product planning at Volkswagen of Brazil. His research focuses in supply chain management, remanufacturing, and sustainable operations. It has been published in all the top journals in the field, and he won the Wickham Skinner Early-Career Research Accomplishments award from POMS in 2004. Gil has taught courses in operations and supply chain management, primarily in MBA and EMBA programs, and he teaches the sustainable operations MBA elective at Kelley.