Coaching People ─ Expert Solutions to Everyday Challenges

The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.

All managers engage in some kind of coaching relationship with direct reports and other people in their organizations. An effective manager understands the importance of coaching in helping others improve their performance. Though similar to evaluating performance or even giving feedback, the act--and art--of coaching is not the same. Coaching is a more interactive process of developing and guiding others in achieving new skills and knowledge. Concise, user friendly, and packed with expert advice and tools, this portable guide helps managers improve the performance of their people. Learn to encourage employees, listen actively, clarify roles, and adapt your style.