Oops! I’m the Manager!: Getting Past ”What Do I Do Now?!” in 5 Easy Steps

Katharine Giacalone, The Corporate Nanny(TM) is a leading expert on people relationships (www.thecorporatenanny.net). The Corporate Nanny(TM) knows that unfortunately, managers waste time, money and effort everyday when they spend countless hours unraveling miscommunication episodes between people at work. She also knows that communications can be complex and simple at the same time, but it's getting around it and understanding your own style and the styles of others you are working with that is key Over the years, Kathy has encountered an astonishing number of companies who promote employees overnight because they are technically competent in their position, not because they will be a good manager Many of these newly-promoted managers are left overwhelmed, unprepared and wondering, "What do I do now? " Kathy's book has a fresh, inspirational and humorous approach to management, Oops I'm The Manager Getting Past "What Do I Do Now? " in 5 Easy Steps, serves as a valuable resource to people who are suddenly thrown into management and find themselves without the necessary training. Seasoned managers will also gain lots of insights and new communication strategies from Oops When it comes to communication styles she does the unthinkable and tosses out the Golden Rule of "treating others as you would have them treat you." She gives her readers a new "App," a new capability, to reframe their communications style. The new Golden Rule of Communication is "Communicate with others the way THEY would like to be communicated with, not how YOU like to be communicated with " Kathy has identified four Playground Personalities(c) that are easy to recall in an instant It's important to know yourself first, and then it's easy to figure out who's who. Kathy's understanding of the four Playground Personalities(c) she defines as "the Peacemaker," "the Organizer," "the Revolutionary" and "the Steamroller" and the ways in which these four distinct types interact, makes communicating less complex and saves you time so you can actually get your work done Oops I'm The Manager offers common sense, real-world advice on everyday professional and personal experiences to diffuse tense situations, calm frazzled nerves and help people work and play together better.

Katharine Giacalone, The Corporate Nanny(TM) is the author of Oops! I’m The Manager! Getting Past ＂What Do I Do Now?!＂ In 5 Easy Steps. She is also the President of KGWorks (www.kgworks.com) an HR and Organization Development Firm in Washington, DC. She has more than 25 years of experience in providing strategic solutions that produce measurable results for her clients - who range from biotech companies and real estate investment trusts to large public school districts. Kathy was the V.P. of Human Resources for Celera Genomics, where she successfully created and supported the rapid expansion of an employee base from 250 to more than 900 in a little over two years. She designed and launched the training system for assessing and delivering general management and supervisory skills for more than 100 managers. Prior, she spent 10 years at Marriott aligning HR and training practices to business goals and objectives. Kathy is a native Long Islander who now resides in the Washington, DC area. She received the Bachelor of Business Administration from Hofstra University and the Masters of Science in Organization Development from Johns Hopkins University. She delivers a variety of keynote speeches and management training classes around the country. She is a contributor to major trade journals such as The Washington Business Journal, HR Magazine, a SHRM publication, Training Magazine, T+D Magazine, an ASTD publication and Perspectives Magazine. She has appeared frequently on national radio, local Cable and TV News, including WUSA-9.