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The Enjoyable Golf Club Experience: Providing Exceptional Guest Services

的圖書
The Enjoyable Golf Club Experience: Providing Exceptional Guest Services The Enjoyable Golf Club Experience: Providing Exceptional Guest Services

作者:Cavitt 
出版社:Createspace Independent Publishing Platform
出版日期:2010-08-25
語言:英文   規格:平裝 / 192頁 / 22.9 x 15.2 x 1 cm / 普通級
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$ 822
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圖書名稱:The Enjoyable Golf Club Experience: Providing Exceptional Guest Services

內容簡介

Every once in a while we visit a Golf Club and walk away feeling that the service was excellent. More than likely we were given a friendly greeting, made to feel welcomed, and shown appreciation. This is a major part of what creates exceptional service. We leave with the feeling that the experience was one of pure enjoyment.

 

作者簡介

Since his teenage years Cary has been working at Golf Clubs. He is well aware of what it takes to attract and create an inviting environment. As an award-winning PGA Head Professional, Cary has developed on-site seminars to help organizations understand how human relations play a vital role in providing outstanding customer service. Outside of his enthusiasm for teaching others the real reasons that customers return, Cary enjoys time with his wife Carol and their three children, Sara, Nathan, and Hanna.

 

詳細資料

  • ISBN:9781453791707
  • 規格:平裝 / 192頁 / 22.9 x 15.2 x 1 cm / 普通級
  • 出版地:美國
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