The 20 Minute Business Analyst: a collection of short articles, humorous stories, and quick reference cards for the busy analyst

Mr. Monteleone holds a B.S. in physics and an M.S. in computing science from Texas A&M University. He is certified as a Project Management Professional (PMP(R)) by the Project Management Institute (PMI(R)), a Certified Business Analysis Professional (CBAP(R)) by the International Institute of Business Analysis (IIBA(R)), a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO) by the Scrum Alliance, and certified in BPMN by BPMessentials. He holds an Advanced Master’s Certificate in Project Management (GWCPM(R)) and a Business Analyst Certification (GWCBA(R)) from George Washington University School of Business. Mark is also a member of the Association for the Advancement of Cost Engineering (AACE) International and the International Association of Facilitators (IAF). Mark is the President of Monteleone Consulting, LLC and can be contacted via - www.baquickref.com.