Top 10 KPIs of 2011-2012

The ＂Top 10 KPIs of 2011-2012＂ report provides insights into the state of performance measurement today by listing and analyzing the most visited KPIs from all industries and functional areas on smartKPIs.com in 2011. The report brings together an overview of how KPIs are used in practice today, by combining input from the smartKPIs.com community with research and analysis from the editorial team.In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources.

The KPI Institute is a leading authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and manage with KPIs.