The 10 Golden Rules of Customer Service: & The Story of the $6,000 Egg

The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service. In The ＄6,000 Egg, authors Todd and Deb Duncan shares the 10 Golden Rules of Service that help change the destiny of your company.