Rose D. Sloat and Darryl S. Doane are Managing Partners of The Learning Service, Ltd. They are best-selling authors and international performance-based training and development specialists and publishers. They focus on numerous critical issues which include: exceptional customer service, sales effectiveness, leadership and managerial skills development, interpersonal relationships, executive coaching, and long-term performance improvement. They offer a wide variety of educational formats. "Our programs impact performance by supplying the necessary tools for individuals to change their own behavior." "We provide value and produce results." Rose and Darryl are co-authors of nine books through HRD Press and AMACOM (The American Management Association) books. Their last book is Life’s Journey - Find Your Place to Stand and Build the Right Future and the companion journal, Life’s Journey Personal Journal. The Tiger & The Ringmaster--Taming High Tech With High Touch is their newest offering. You may contact Darryl and Rose at The Learning Service, Ltd. E-mail: learningservice@sbcglobal.net Website: www.thelearningservice.com Website: www.lifesjourneymag.com