The german architect and economist Dr.ing. Dr.rer.pol. Wilfried Leyens is a passionate business behaviour, communication and motivation professional, present with more than 30 years’ practical experience. Wilfried has written eleven books, more than 100 company tailored training manuals. He has spend many years in consulting and board level management and has led seminars on business behaviour, communication, motivation, selling and marketing throughout Europe, Middle East, East and the U.S.A. His current books include: The Individuals- Sold on Selling, The Specialists- How You Can Turn Interpersonal Relationship Skills into great Income and Dial for Business- The Power of Telemarketing