"Drawing on a deep and long-term first-hand engagement with major labels in the early years of the twenty-first century, this book sheds light ’behind the scenes’, at a time of drastic and far-reaching transformation. Refreshingly, it centers not on artists and the most powerful decision-makers but on everyday experiences of work and back-office corporate employees. This oft-forgotten office work tells a different story of contemporary digital music, one more sensitive to the complex intersections that texture the conduct of work and organizational life"--