Like most engineers, I dislike seeing inefficiencies. I got very good at zeroing in on production-line processes that were not efficient or effective in the manufacturing process. But it was through seminars I was giving across North America that gave me that ’eureka’ moment. I realized that the people made the difference, not the tools. My seminar focus changed. I started talking about organization effectiveness and employee effectiveness. To that end I developed methods and strategies that did just that and led me to creating a ’business reset’ process. And now I’m offering it to you, so you can effectively Fix Your Business When the Wheels Fall Off. -Peter Francis Maheux