A Quick Guide to Better Emails, Presentations, Telephone Skills, Writing & Grammar

This book is a compilation of four books in the Better Business Communication series. In it, you will find the complete texts of the following: A Quick Guide to Better Emails A Quick Guide to Better Presentations A Quick Guide to Better Telephone Skills A Quick Guide to Better Writing and Grammar

Heather Wright is a freelance writer and part-time college instructor teaching business communications. Heather worked for many years in companies, both local and global in scope, and now runs her own freelance writing business. Through these experiences, she has developed her own communications skill set that she now shares in her Better Business Communications series and with her students, in the classroom, as well as in the workplace.