Managing Professional Service Organisations: A Critical Institutionalist View

This book discusses common management and work practices in professional service organizations. Alvehus opens important discussions on what it means to work, manage, and be managed in such professional organizations, casting light on classic conflicts. He takes everyday work as a starting point and adopts a critical view that focuses on challenges and struggles in both public and private settings. He offers new perspectives and key insights for the future of professionalism. Providing a comprehensive overview of the field, this book is an important guide for understanding how professionalism is maintained in today’s organizations. It will be essential reading for students and scholars of management and leadership.

Johan Alvehus is Senior Lecturer in the Department of Service Management and Service Studies at Lund University.