Problem-Solving Technologies: A User-Friendly Philosophy

In our everyday activities we use material objects in different shapes and forms to solve various practical problems. We may use a knife to tighten a screw, turn an old washing machine drum into a fireplace, use the edge of a kitchen countertop to open a bottle, or place a hammer on the puncture patch glued to a bike’s inner tube to exert pressure on the patch until the glue dries. How should we identify these objects? What functions do they have?

If we want to understand the role which material objects play in our everyday activities, we need to move away from universal identifications of objects. This is because universal identifications are not sensitive to contextual differences and cannot describe how each individual user connects to their surrounding objects in an infinite variety of contexts. Problem-Solving Technologies provides a user-friendly understanding of technological objects. This book develops a framework to characterise and categorize technological objects at the level of users’ subjective experiences.

Sadjad Soltanzadeh is a researcher at the Asser Institute, University of Amsterdam.