The Art of Communication: Improving Your Fundamental Communication Skills

This dynamic, skills-based introduction to personal communication provides students with the keys to improving their personal, academic, and professional lives through the power of human interaction and expression.

The fourth edition includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development. With a distinctively encouraging and conversational approach, Fujishin explains the basic communication skills necessary for numerous contexts--including public speaking, small group, interpersonal, intercultural, leadership, interviewing, and technology-based communication.

Randy Fujishin is professor of speech communications at West Valley College, a community college in Saratoga, California. He is the author of several successful communications books, including Creating Effective Groups, Gifts from the Heart, Discovering the Leader Within, and The Natural Speaker.