Information Governance Technologies: A Guide

Information governance is the framework an organization follows for managing, storing, archiving, and deleting information. Information governance depends on technology to organize and analyze information, manage the information lifecycle, retrieve information needed for a given purpose, and address risk management, compliance, and security requirements related to information. This book surveys nine technologies that support information governance initiatives: Electronic Content Management (ECM), Records Management Application (RMA) software, digital preservation application, email archiving systems, Digital Asset Management (DAM), web and social media archiving applications, e-discovery software, GRC software, and database archiving software.

Some of these technologies are broadly applicable and widely implemented; others support specialized business operations. For each technology, the book explains its historical development and business purpose, identifies applicable standards and best practices, describes the basic and advanced features of commercially available products, and examines issues and concerns related to product evaluation, selection, and implementation.

Written by an expert in the field, William Saffady, this book is intended for information governance specialists, information technology managers, records managers, and others who are responsible for evaluating, acquiring, and implementing technology that enhances the efficient and effectiveness of an organization’s information governance program and the work of its constituent disciplines.

William Saffady is an independent records management and information governance consultant and researcher based in New York City. He is the author of over three dozen books and many articles on records management, record retention, document storage and retrieval technologies, and other information management topics. Before establishing his full-time consulting practice, he was a professor of library and information science at the State University of New York at Albany, Long Island University, Pratt Institute, and Vanderbilt University.