Prof. Richard Boateng is a technology researcher who focuses on developing, promoting and protecting ideas and concepts into sustainable projects of commercial value and development impact. Richard is an Associate Professor in information systems at the University of Ghana Business School. Richard serves as the Head of the Department of Operations and Management Information Systems at the business School. Richard is also the associate editor of the Information Technologies & International Development Journal and serve on the editorial board of the Information Development Journal. His research experience covers e-learning, information and communication technologies (ICT) for development, electronic governance, social media, electronic business, gender and technology, mobile commerce, and mobile health at the national, industrial, organisational and community levels. His recent Global Report on Inequalities and Access to Communication can be accessed at www.vodafone.com/equalworld