This book describes how companies of all types can achieve even greater success--measured not by volume or profits, but by the quality of life for employees and the quality service for customers.
Today's business world is characterized by increasing change--technological, cultural, social, economic, and personal--the net effect of which is increasing anxiety, insecurity, and more pressure than perhaps ever before on today's employees, managers, and business owners. Managing By Values provides a practical, proven new solution for addressing these issues. Ken Blanchard and Michael O'Connor provide a framework for stability, continuity, and growth in the midst of these challenges.