言語說不出的優勢

Focuses on the crucial role of body language in the workplace-a vital part of building powerful professional relationships

• Fun to read-features cartoons, photos, anecdotes, and easy exercises

• Firmly grounded in research and in the author's extensive experience as a therapist, consultant, and executive coach

The workplace is a "blink" world: studies show that we form opinions of one another within seven seconds of meeting and that 93 percent of the message people receive from us has