購物比價找書網找車網
FindBook  
 有 1 項符合

World Class Shipboard Hospitality: Practical Guide to Post COVID Cruise Ship Guest Satisfaction and Service Personnel Operating Standards

的圖書
World Class Shipboard Hospitality: Practical Guide to Post COVID Cruise Ship Guest Satisfaction and Service Personnel Operating Standards World Class Shipboard Hospitality: Practical Guide to Post COVID Cruise Ship Guest Satisfaction and Service Personnel Operating Standards

作者:Benassi 
出版社:Universal Publishers
出版日期:2023-01-01
語言:英文   規格:平裝 / 324頁 / 23.39 x 15.6 x 1.73 cm / 普通級/ 初版
圖書選購
型式價格供應商所屬目錄
 
$ 2757
博客來 博客來
科技與應用科學
圖書介紹 - 資料來源:博客來   評分:
圖書名稱:World Class Shipboard Hospitality: Practical Guide to Post COVID Cruise Ship Guest Satisfaction and Service Personnel Operating Standards

內容簡介

This text provides a comprehensive overview on how modern cruise ships are run, covering the most important topics of today’s shipboard operation involving Deck, Engine and Hotel divisions, with a focus on the recent innovations in the Culinary Arts, Entertainment productions, Spa and Beauty facilities and a specific reference on how to maximize "onboard revenues" such as Casino, Bar, Duty-Free Shops, Shore Tours, Photo Gallery, and onboard Art Auctions. A special chapter is dedicated to the procedures to prevent virus outbreaks including Norovirus and Coronavirus.


World Class Shipboard Hospitality is addressed to all those who want to get an unbiased understanding of today’s cruise industry such as worldwide media professionals, tourism and hospitality college teachers, cruise industry administrators, product and service suppliers, crew manning agencies and business executives. It can also be a guide for marine, tourism, and hospitality students to learn from a reliable source, and a tool to encourage candidates interested in a career in the industry, as well as to assist existing cruise employees to be eligible for a promotion.


Today there are several books about cruising and cruise ships with description and evaluation of ships, cruise mystery, fiction stories, and personal memories; however, World Class Shipboard Hospitality has the advantage to describe the cruise business operation with first-hand knowledge from an inside point of view and with a richness of professional information, that makes it unique in its genre.

WORDS OF PRAISE


A culmination of decades worth of experience and dedication to the cruise industry. A must-read for all cruising enthusiasts and industry staff!

--Cornelis van der Hel, former Princess Cruises’ Passenger Services General Manager


This extremely timely and totally comprehensive narrative details everything needed to provide safe and successful cruises throughout the world. The number one critical resource for everyone in the entire cruise industry.

---Jeri Trannett DeTillio, Journalist and Coach


Thanks to his remarkable experience in the cruise sector, Benassi gives us a valuable and complete professional training manual, a useful guide also for hotel school’s students interested to start a career on a cruise ship.

--Damiano Oberoffer, Head Professor at Macugnaga Monterosa School


They are floating hotels with luxury restaurants and high-level entertainment, but they need to be perfect to accomplish their mission: to give people a break from reality in the most amazing surroundings.... Benassi has spent almost his entire adult life in the hospitality industry, whether on the ground or at sea. His book considers the main aspects of shipboard hospitality, its evolution, the highs, and lows encountered recently during the pandemic, and primarily the human aspect of it all. It is a book crafted with attention, passion, and, above all, love. "World Class Shipboard Hospitality" is a must-read for anyone who works in the industry, who dreams of working at sea, or for those who, simply, dream of escaping in the lap of luxury if only for a few days.

---Dr. Antonino Laspina, Director Italian Trade Commission


The wealth of knowledge this will provide not only to seasoned professionals in the industry but to those wanting to pursue a career in the maritime business is imposing.

--Keith Woods, Corporate Account Manager at Ecolab Inc.

 

詳細資料

  • ISBN:9781627344173
  • 規格:平裝 / 324頁 / 23.39 x 15.6 x 1.73 cm / 普通級 / 初版
  • 出版地:美國
贊助商廣告
 
金石堂 - 今日66折
如何做一本書:書中的每個小地方都有存在的用意,了解書的架構,重新認識一本書
作者:丹尼斯.唐肯、亞當.史密斯
出版社:木馬文化事業有限公司
出版日期:2021-06-30
66折: $ 330 
金石堂 - 今日66折
怎麼會這麼萌?動物寶寶寫真書
作者:張東君
出版社:貓頭鷹出版社有限公司
出版日期:2014-09-02
66折: $ 172 
金石堂 - 今日66折
周姚萍講新成語故事1-禿禿山與禿禿鳥附小作家上場+拼字變成語超萌稿紙,培養小學生的讀寫能力
作者:周姚萍
出版社:五南圖書出版股份有限公司
出版日期:2018-04-28
66折: $ 198 
金石堂 - 今日66折
拈花對天窗:龔顯榮詩集
66折: $ 165 
 
金石堂 - 暢銷排行榜
名偵探柯南(104)特別版
作者:青山剛昌
出版社:青文出版社股份有限公司
出版日期:2024-11-14
$ 157 
金石堂 - 暢銷排行榜
戀上換裝娃娃 (首刷限定版) 13
作者:福田一
出版社:東立出版社
出版日期:2024-11-14
$ 190 
博客來 - 暢銷排行榜
我可能錯了:森林智者的最後一堂人生課
作者:比約恩.納提科.林德布勞 (Björn Natthiko Lindeblad, Caroline Bankler, Navid Modiri)
出版社:先覺
出版日期:2023-02-01
$ 355 
金石堂 - 暢銷排行榜
交尾島 成天只想打砲的變態痴女JK們 無修正
作者:オギノサトシ
出版社:未來數位有限公司
出版日期:2024-11-13
$ 261 
 
金石堂 - 新書排行榜
我內心的糟糕念頭 (首刷限定版) 09
作者:桜井紀雄
出版社:東立出版社
出版日期:2024-12-31
$ 266 
Taaze 讀冊生活 - 新書排行榜
凝態物理:從半導體、磁浮列車到量子電腦,看穿隱藏在現代科技背後的混沌、秩序與魔法
作者:菲利克斯.福立克
出版社:貓頭鷹出版社
出版日期:2024-10-24
$ 385 
Taaze 讀冊生活 - 新書排行榜
滿洲鴉片小隊(06)
作者:門馬司、鹿子
出版社:尖端出版
出版日期:2024-11-20
$ 140 
博客來 - 新書排行榜
叛逆玩家 01 博客來獨家作者親簽版
$ 252 
 

©2024 FindBook.com.tw -  購物比價  找書網  找車網  服務條款  隱私權政策