"Pulling Customers Back To Small Business" Teaches you how to effectively gain and manage loyal customers. Customer loyalty plays an important role in business success today. This business guide was written to provide adequate information and guidance on how to increase your customer base substantially. It contains practical information and instructions on how to efficiently manage your business in the most customer friendly way. By reading the well articulated chapters of this guide, you will have at your fingertips all the information you need to gain more customers and ultimately grow your gross sales.