博客來If you want to learn how to serve, give excellent customer service, and achieve success as a server in the restaurant industry, then check out HowExpert Guide to Serving.
Being a server - well, a good server - is so much more than taking an order and dropping food off at a table. Serving with hospitality can open doors to meaningful interactions with strangers, long-term relationships with regulars, and ultimately, consistent financial success.
If you’re new to the restaurant industry, want to improve your skills, or you’re just curious about how to succeed as a server, look no further. As an eight-year veteran and single mom, who has been able to raise two kids on server income alone, you can trust me when I say I know what I’m talking about.
I’ve listed the best 101 tips, tricks, and stories I’ve accumulated over the years throughout this book, with just a pinch of ＂I’ve been a server for far too long＂ sarcasm that I know other veterans will appreciate.
By reading this book, HowExpert Guide to Serving, you will:
- Learn the difference between hospitality and service.
- Uncover little tricks along the way to increase not only your check average but your tips.
- Hear stories of how these tips played out in real life while laughing along the way.
- Gain more knowledge on how to be a server that your guests will remember and come back for.
Check out HowExpert Guide to Serving to learn how to serve, give excellent customer service, and achieve success as a server in the restaurant industry!
About the Author
Emma Eliason has been working as a server for nearly a decade. Starting at 19 years old, she knew she needed to be able to provide a better life for herself and her daughter. Now, eight years later, she shares the wisdom and humor she has picked up along the way. Emma has a strong passion when it comes to servers understanding their endless potential to positively impact someone’s day or even their life. With tips focused on empathy and hospitality, Emma shares how she’s been able to financially support two kids on server income alone while taking pride in her skills as a seasoned veteran of the restaurant industry.
HowExpert publishes how to guides by everyday experts.
