博客來Essential Skills for the Reality of Leading and Managing People is a practical, no-nonsense guide to what leadership truly looks like day to day. Moving beyond theories and motivational clichés, it focuses on the real work of leading people-communicating clearly, building trust, setting expectations, addressing conflict, and holding yourself and others accountable. Written in a direct, conversational tone, it meets leaders where they are and helps them navigate complex realities: differing personalities, generational gaps, workplace dynamics, and those moments when leadership feels uncomfortable but essential.
This book is for supervisors, managers, and leaders in any industry who are responsible for people-whether new to leadership or seasoned veterans. It’s especially valuable for those who’ve learned that leadership is not about titles or authority but about influence, integrity, and consistency.
With clear, actionable steps and straightforward insights, readers will learn practical skills they can apply immediately to reduce stress, improve relationships, and strengthen accountability. Built from the author’s leadership workshops across public service, engineering, and municipal sectors, this book delivers one thing every leader needs most: confidence-confidence to lead, to coach, to correct behavior, and to create a culture where people show up ready to do their best.
