There are universal ways in which we all want someone to communicate with us-like listening intently to what we have to say without hijacking the conversation, or affirming that what we say isn’t crazy but has value. Mark Oelze helps individuals, families, and organizations recognize those universal ways of communicating and coaches them to engage in them with others. Married 36 years, he and his wife Zerrin have three grown children and reside in Wichita, Kansas. Learn more and read Mark’s blog: www.pledgetalk.com