博客來Great communication skills are a must-have skill for all managers and leaders. However not every conversations clicks. And when you become a manager and leader, chats often become more awkward. Where once you gelt relaxed, clear, and like yourself, suddenly you are stumbling, stiff and searching for the right words.
Times have changed. Your team wants more from you than ever before. In Chats That Click, workplace communication expert Amanda Oldridge take the complexity out of leadership communication, allowing you to flow effortlessly from coffee catch up to exit interview with the same click of connection.
It’s simple. But change isn’t easy. That’s why Amanda created an easy seven-step process to build your skills and make your conversations fluid and effortless. From water cooler chats to formal performance reviews, you can learn to make every chat click.
