The Power of Touch: An EMT’’s Journey

Jimmy's an EMT - an Emergency Medical Technician. He wants to make a difference. Make it better for trauma victims. Help them to have a better experience. Ease the suffering. He seeks guidance. Struggles with his own weaknesses. Encounters resistance from fellow co-workers. Discovers they are just as much victims of trauma as the patients whose lives they work to save. All except one, that is. Joe. Joe, the hard ass. Joe. The cruel, heartless, apathetic thorn in Jimmy's side. One day, they get a call, and Jimmy is faced with the unthinkable.

A dynamic leader and a front runner of success, Jim employs the Power of Touch in every facet of his life. His passion for people and relationship management is the driving force behind his commitment to making the world a better place for everyone to live. From clinician to healthcare administrator, Jim has dedicated his career to one simple statement, ＂Patient Always First.＂ Jim Hayden resides on Tempe Town Lake in Arizona and lives with his partner. He has two daughters whom he is incredibly proud of. For more information visit www.JimHayden.com