Amusing Confessions of an International Consultant

The world is getting smaller, especially when it comes to the world of business. This book chronicles the authors experiences assisting many clients with operational excellence and technology transfer projects in over forty countries covering multiple industries / technologies. During his travels and extended stays in five continents, the author encountered a variety of amusing experiences, cross-cultural faux pas and was exposed to many production facilities (too many to count). Some of these organizations were well managed and others were poorly run. The reader will be entertained and enlightened by the humorous stories, examples of cultural mistakes and highlights of projects that resulted is failure / lost revenue. A must for professionals who are interested in achieving success and a culture of excellence in a global environment.

Mark Hehl is an engineer, consultant, author and public speaker. His efforts have helped companies successfully set up and improve operations in 40+ countries. These projects have resulted in significant reductions in operating costs along with improved schedule performance, service levels and quality. In recognition of his contributions, the Timex suppliers in China honored him with the award of the Chinese name Ho Man Kai. Mr. Hehl holds a BS Degree in Electrical Engineering from the New York Institute of Technology and a MS Degree in Management from the Polytechnic Institute of New York. Mark is a Six Sigma Black Belt, Certified LEAN Practitioner and has taught Management at Harper College. He has conducted multiple webinars for Industry Week. Mark is a frequent guest on National Public Radio and is listed in the United Who’s Who Executive Directory 2002-2003. He is a contributing author of the book Cases on Globalized and Culturally Appropriate E-Learning Mr. Hehl spends a significant amount of time in both Latin America and Asia assisting his clients and their suppliers. He is very familiar with the Latin American and Asian cultures and ways of conducting business there.