Putting Design Thinking to Work: How Large Organizations Can Embrace Messy Institutions to Tackle Wicked Problems

Introduction.- Innovation, Wicked Problems and Design Thinking.- Clumsy Solutions, Messy Institutions and Cultural Change.- Creating Social Spaces for Exploration.- Hunting, Gathering and Taking it Home - Bringing New Perspectives and Perceptions into Organisations.- Design Thinking and Messy Practices.- Leadership, Design Thinking and Messy Institutions.- Conclusion.

Steven Ney completed his doctorate in the policy sciences at the Department of Comparative Politics in the University of Bergen, Norway. Trained as a policy analyst at the University of London, Steven Ney has worked on a wide range of policy issues in a number of research institutes including the LOS Center in Bergen, ICCR in Vienna and the International Institute for Applied Systems Analysis in Laxenburg. After spending four years from 2005 as an Assistant Professor of Political Science at Singapore Management University, Steven Ney took up the Chair of Social Entrepreneurship at Jacobs University, Bremen, Germany, in August 2009. Starting as a researcher of environmental issues, particularly climate change, Steven Ney has developed an interest in analyzing the way societies deal with complex and uncertain policy changes. Recently he has concentrated on social innovation and social entrepreneurship as a means of bringing about institutional change. From 2014 to 2018 Steven Ney designed, implemented and managed professional and executive education formats at the HPI Academy and HPI School of Design Thinking in Potsdam. In particular, he was responsible for managing the Certification Programme for Design-Thinking coaches. Since November 2018, Steven Ney develops co-creation and co-innovation workshops for T-Systems International.

Prof. Dr. sc. nat. Dr.rer.nat. Christoph Meinel (1954) is President and CEO of the Hasso Plattner Institute for Digital Engineering gGmbH (HPI) and Dean of the Digital Engineering Faculty of the University of Potsdam. He is C4-professor for computer science and heads the department for Internet Technologies and Systems. Beside others Meinel is member of acatech, the National German Academy of Science and Engineering, and visiting professor in various national and international universities. He developed the first European MOOC-platform openHPI, heads the Schul-Cloud project of the Federal German Ministry of Education and Sciences, and is program director of the HPI-Stanford Design Thinking Research Program.