Chapter 1: The Notion of Business Analytics
Chapter 2: The Notion of Beyond Business Analytics: Examples of Business Applications
Chapter 3: The Concept of Beyond Business Analytics
Chapter 4: Representations of Organizational Events
Chapter 5: Illustrative Cases in Human History
Chapter 6: The Power of the Few
Chapter 7: Beyond Business Analytics and the Pursuit of World PeaceChapter 8: Beyond Business Analytics: How good products made by good companies fail in the marketplace
Chapter 9: Beyond Business Analytics: How Good public organizations fail in their mission
Chapter 10: The Road Ahead