The Lean Healthcare Handbook: A Complete Guide to Creating Healthcare Workplaces

Part I: Lean Tools and Techniques.- 1. Introduction to Lean and Muda (Waste).- 2. Product Family Matrices.- 3. Spaghetti Diagrams.- 4. Value Stream Maps.- 5. Lean Value Stream Design.- 6. Standardized Work Design.- 7. 5S.- 8. Fast Work Changeover.- Part II: Continuous Improvement and Kaizen.- 9. Introduction to Continuous Improvement.- 10. Process Mapping- 11. Statistical Thinking.- 12. Descriptive Statistics.- 13. X-Charts.- 14. Pareto Analysis.- 15. Graphical Data Analysis.- 16. Problem Solving Tools.- 17. Project Management.- 18. Kaizen Events.- 19. A3 Thinking.

Thomas Pyzdek is an internationally respected expert in process excellence. Through the Pyzdek Institute, he offers online training and certification in Six Sigma, Lean and Lean Six Sigma. Pyzdek serves on numerous editorial boards and has helped found such journals as The Quality Management Journal, Quality Engineering and International Journal of Six Sigma and Competitive Advantage.