Artificial Intelligence and the Changing Nature of Corporations: How Technologies Shape Strategy and Operations

This book explains how various forms of artificial intelligence, namely machine learning, natural language processing, and robotic process automation, could provide a source of competitive advantage to firms deploying them compared to those firms that would not have deployed these technologies. The advantages of machine learning, natural language processing, and robotic process automation in strategy formulation and strategy implementation are explored. The book illustrates the potential sources of advantage for the strategy formulation and strategy implementation processes, which can be derived from the deployment of each form of artificial intelligence.

Tankiso Moloi is a professor of accounting at the University of Johannesburg. He has written numerous articles and book chapters in finance and accounting, including research on artificial intelligence in accounting, economics, and finance.

Tshilidzi Marwala is vice-chancellor of the University of Johannesburg. He has written numerous peer-reviewed books, book chapters, and articles in artificial intelligence, finance, and economics.