Revenue Management in the Lodging Industry: Origins to the Last Frontier

Chapter 1. Introduction to Hotel Revenue Management.- Chapter 2. Challenges with Harnessing the Revenue Opportunity.- Chapter 3. Hotel Pricing.- Chapter 4. Revenue Management of Room Rates.- Chapter 5. The Last Frontier: Room Attribute Pricing and Inventory Control.- Chapter 6. Personalization in Hospitality.- Chapter 7. The Checklist for Competitive Advantage.- Chapter 8. The Travel Agency View of Revenue Management.- Chapter 9. Artificial Intelligence and Emerging Technologies in Hospitality.- Chapter 10. Future State.

Ben Vinod has worked in the travel industry for over three decades. He served as Vice President of Pricing, Yield Management, and Inventory Control at American Airlines Decision Technologies (1993 - 1999) and as Senior Vice President and Chief Scientist at Sabre (2008 - 2020) focused on innovation and thought leadership in pioneering advanced solutions for travel. He is a co-founder and Chief Operating Officer at Charter and Go. Ben Vinod has published over 50 articles in academic and trade journals, is a member of AGIFORS, and serves on the editorial board of the Journal of Revenue and Pricing Management.