Technology-Driven Transformation: The Future of Work and Organizations

Technology is a transformative force that redefines how organizations operate and shapes the modern workplace. This book examines the wide-ranging impacts of digital transformation, emerging technologies, and data-driven decision-making on both individuals and organizations, offering insights into topics such as business analytics, digital maturity, and the adoption of innovations like AI and blockchain.

It explores how organizations can harness real-time data, measure key performance indicators, and adopt processes based on new technologies. The book also investigates critical issues such as knowledge retention, workplace diversity, algorithmic transparency, and the unintended consequences of technological advances on employee well-being and workplace dynamics in hybrid and AI-driven environments.

By integrating interdisciplinary frameworks, empirical research, and case studies, this book provides a comprehensive resource for academics, practitioners, and policymakers navigating the complexities of digital transformation. Based on revised versions of top double-blind peer-reviewed papers from the annual Italian Chapter of the Association for Information Systems conference, held in Piacenza, Italy, in October 2024, it offers valuable guidance for embracing technology-driven change.

Aizhan Tursunbayeva is an Associate Professor at the University of Naples ＂Parthenope＂ (Italy). Dr. Tursunbayeva studies AI, the Future of Work and Human Resource Management. In 2023, she was contracted by the International Labour Organization as an expert advisor on Responsible AI and the Future of Work. She is a Plenary Member for the General-purpose AI Code of Practice for the EU’s AI Office, and an Associate Editor of the European Management Journal: ＂AI and the Future of Work and Organizations＂ section.

Francesco Virili is Associate Professor of Organization and Management Information Systems at the Catholic University of the Sacred Heart, Piacenza (Italy). He is an editorial board member of Information Systems and eBusiness Management, SN Business & Economics, Studi Organizzativi, and Prospettive in Organizzazione.

Alessio Maria Braccini is Professor of Organisation Theory in the Department of Economics, Engineering, Society and Business Organisations (DEIM) at the University of Tuscia in Viterbo (Italy). His research interests concern the study of the impact of ICT at the individual, team and organisational levels.