Autonomic Business Transformation: A Guide to AI Agents for Practitioners and Executives

Dr. Christos Voudouris is a technology executive with over 30 years of experience in telecommunications, information technology, and infrastructure. He has a distinguished record of leading large-scale digital transformations, evolving product portfolios, conducting research & development, and providing advisory services. His contributions to AI and business automation have earned prestigious awards from BCS, IET, INFORMS and others. A significant focus of his R&D work has been the application of AI to automate and optimise business processes. He is a contributor to the Handbook of Heuristics (2025, Springer) and the author of Service Chain Management (2008, Springer).