QUALITY OF WORKLIFE vs ROLE OF TECHNOLOGY

We, as humans, just can’t stop discovering, creating, and working on new stuff. We’re all so occupied psychologically; work has always been one of the most significant of human experiences. Regardless of what work we do, we often see varied levels of job satisfaction at all organizational levels. This is a complex problem because it is difficult to isolate and look for attributes that may affect the quality of work life. The profitability of the organization is connected to the satisfaction of the workforce. A company that doesn’t improve and measure employee satisfaction would face declining productivity and a limited ability to retain replacements with other employees. Employee satisfaction and quality of work life directly affect customer service. So, the study explores the complex interplay between technology and the quality of work life, focusing on how technology adoption and use influence employees’ well-being, job satisfaction, work-life balance, and overall work experiences.