The series "Management, Innovation and Motivation: Administration in the New Era" deals with case studies of organisations and their technologies in the search for the efficient use of their resources, as well as the improvement of their processes to achieve their organisational objectives. This volume analyses the implementation of new technologies and processes that can be adopted in public or private organisations to make better use of their expertise and involve people in the maturing of their internal processes to achieve the objectives set and maximise their results.