Smart Organizations

The book ＂Intelligent Organizations＂ dives into an exhaustive analysis of the essential elements that shape and catalyze operational development in service organizations. In this academic compendium, the complexities inherent to business management are unraveled, focusing attention on the particular dynamics of service-oriented entities. The book builds on the fundamental pillars of the theory of intelligent organizations, exploring the key concepts that define their structure and functioning. From an academic perspective, it examines the interconnections between the various elements present in these organizations, addressing their harmonious integration to achieve optimal performance. This book is the result of an exhaustive research in which the authors express the findings resulting from the implementation of a methodological procedure that provides important information for the development of the operations of service companies, allowing to observe an interesting reality to contribute to competitiveness.