Quiet Qutting in China’s Micro Hospitality Sector

This quantitative study examined the impact of job burnout on quiet quitting intention among 423 employees in micro-entities operating in China’s hospitality industry. The four core components of job burnout - emotional exhaustion, mental distance, cognitive impairment, and emotional impairment - were measured using a survey. Correlation and regression analysis results showed job burnout positively predicted quiet quitting intention. Emotional impairment had the strongest influence. Further, job satisfaction mediated the relationship between job burnout and quiet quitting intention. The findings provide insights into addressing employee disengagement through burnout prevention and job satisfaction improvement in Chinese micro-entities. Limitations include self-reported data and cross-sectional design. Longitudinal research is needed to establish causality between the variables.