This excellent publication shares insightful findings, the intricate relationship between talent management and work-life balance in the Business Process Outsourcing (BPO) sector is thoroughly explored. The study delves into the demographic profiles of employees and assesses the effectiveness of current practices in both areas. By identifying the challenges faced by employees, this research aims to provide valuable insights that can inform strategies for enhancing competitiveness within the industry. This book serves as a vital resource for understanding how effective management practices can lead to better employee satisfaction and improved organizational performance in the BPO sector.