CHAPTER 1
DESIGN AND EXECUTION OF THE STUDY
Quantitative measurement is the backbone of any industry for
making the right decisions at the right time, and more so for the Software industry
which is predominantly knowledge-based. The challenge lies in identifying
appropriate measures which characterize the processes involved, collecting
the measures in the required periodicity and granularity and having visual and
quantitative indicators at the appropriate level of management to initiate
effective decisions in managing software projects. Hence, it is extremely
important for organizations to determine that their measurement system is
efficient and that it gives adequate visibility.