博客來SX000i, International specification for Integrated Product Support (IPS) is the overarching specification for the suite commonly known as the S-Series of IPS specifications.
By defining common support processes to be used across all S-Series IPS specifications and the interactions of the current S-Series IPS specifications with the different support processes, the SX000i forms the basis for sharing and exchanging data securely through the life of products and services. It provides the key processes and information that allow an IPS program to be launched and sustained.
SX000i provides a global IPS reference process, a guide for the use of the S-Series IPS specifications and an overall IPS program guidance for product support managers and practitioners. It also provides the necessary data model and XML schemas in order to exchange IPS-level information between all affected actors.
