Ethics in the real estate and hospitality industry (Volume 1 - Architectural, Interior Design and MEP Services)

This handbook is based on a comprehensive analysis of 91 business processes performed by design professionals.

It identifies 900+ activities in these processes that, if performed correctly, will enable significant improvements in the quality of design and construction, project cost optimization, and customer-focused delivery. Timely and accurate implementation of these activities would also facilitate statutory compliances and increased efficiency in designing processes.

The handbook would be valuable to architects, interior designers, MEP engineers and project managers, internal auditors/risk managers, and CEOs in driving higher sales revenues, profitability, and customer satisfaction.