Unit 1 尋找客戶 Finding Customers
Unit 2 國際參展準備 Preparation for International Trade Fairs
Unit 3 參加國際商展 Participating In International Fairs
Unit 4 接待客戶 Receiving Clients
Unit 5 作商業簡報 Giving Business Presentations
Unit 6 討論產品製作 Discussing and Manufacturing Products
Unit 7 報價與議價 Offering and Negotiating the Price
Unit 8 協商交易條件 Negotiation on Terms and Conditions of Transaction
Unit 9 完成合約簽訂 Completing and Signing a Contract
Unit 10 處理產品問題 Handling Problems with Goods
Unit 11 危機處理 Handling Crises
Unit 12 商業書信 Business Letters
Appendixes 附錄
1.國際貿易進出口流程圖International Trade Transaction Flow Chart
2.聯合國(電子化)貿易文件一覽表The United Nations electronic Trade Documents (UNeDocs)
3.度量衡轉換表Measurement Conversion Charts
4.美國中央情報局「世界概況」(世界人口資料) CIA - The World Factbook (The World Population Data)
5.各國肢體語言須知Body Language Speaks Louder than Words
6.文化祕笈—帶客戶用餐須知Cultural Tips—Treating Clients to Dinner
7.文化祕笈—聚會派對禮節與文化了解Cultural Tips—Attending Parties Etiquette and Cultural Understanding
8.中華民國外交部領事事務局全球資訊網(急難救助)Website of Bureau of Consular Affairs, Ministry of Foreign Affairs(Emergency Assistance)
9.台灣經貿資訊站Business-Related Websites (Taiwan)
10.中國經貿資訊站 Business-Related Websites (China)