Warranty Chain Management: Digitalization and Sustainability

-Chapter 1. Overview

- Chapter 3. Warranty Plan

- Chapter 4. Claim Management

- Chapter 5. Spare Parts Management

- Chapter 6. Reverse Logistic

- Chapter 8. Warranty Data Analysis

- Chapter 9. Warranty Forecasting

- Chapter 10. Warranty Cost

- Chapter 11. Operation Improvement

- Chapter 13. Preventive Maintenance

- Chapter 14. Intelligent Determination

- Chapter 15. Circular Economic

- Chapter 16. Sustainable Design

- Chapter 17. Warranty Responsibility

- Chapter 18. Warranty Chain Management System

Albert Liao, Funder of Warranty Cloud Platform, Head of Business Unit, Foxconn Group, Cloud Computing Business Group. He was also Assistant Professor of Feng-Chia/Yuan-Ze/Da-Yeh University in Taiwan, Service Director of ASE Group/MSI/Compal/Foxconn, and has over 20 years’ working experience in Warranty Service Management area.