A Quality Engineering Techniques Approach to Supply Chain Management

This book combines, for the first time, the operations management and operations research concepts in lean and agile supply chain management (SCM) for achieving decreased uncertainty, increased productivity, and sustainability through the use of quality engineering techniques (QETs).

The book serves as a beneficial supplementary read for supply chain management and logistics courses in operations management/operations research for industrial engineering or management departments as the book uses practical examples of QET applications in SCM in a variety of industries, such as manufacturing, international shipping, and services.

By reading this book, a wide range of audiences from general readers to students in industrial engineering or management fields will learn practical skills that can be utilized in the application of quality engineering techniques in lean and agile SCM.

Ramayah A/L Thurasamy is a full professor at the School of Management at Universiti Sains Malaysia (USM). He is a professor in technology management whose focus of research is on technology adoption and usage in business and management using quantitative research methodology especially the use of structural equation modeling. He has written many articles in Scopus and ISI journals.

Ramin Rostamkhani is a Ph.D. student at the School of Management at Universiti Sains Malaysia (USM). He has more than 20 years of experience in quality engineering techniques. Taylor and Francis publishing group published a book about quality engineering techniques from him in 2020. Moreover, he has practical experience in quality management systems and integrated management systems.