Show出職場好英文【二版】(32K +2MP3)

Chapter 1 Learning About Your Job 認識工作

Unit 1    Arriving at a New Job 新人報到
Unit 2    Welcoming and Introducing the Newcomer 歡迎與介紹新人
Unit 3    Meeting Your New Boss or Supervisor 會見老闆或上司
Unit 4    Learning About Your Office 認識辦公室環境
Unit 5    Learning About Locations Near Your Office 認識公司週遭環境
Unit 6    Learning About Your Company's Organization 認識公司組織
Unit 7    Asking/Answering Questions About Your Duties at Work 職務詢問與說明

Chapter 2 Communication in the Office 公司內部溝通

Unit 8    Greetings and Small Talk in the Office 辦公室內的基本問候語
Unit 9    Telephone Etiquette 電話禮儀
Unit 10    Taking Messages 記錄留言
Unit 11    Taking a Day Off 請假
Unit 12    Explaining Reasons for Being Late 說明遲到原因
Unit 13    Email Correspondence Within the Company 公司內部的電子郵件
Unit 14    Setting up a Meeting 會議準備事項
Unit 15    Applying for Stationery 申請文具
Unit 16    Making Requests Related to Your Work and Asking for Permission 提出公務申請並請求批准

Chapter 3 Using Office Appliances 硬體設備的使用

Unit 17    Using a Fax Machine 傳真機的使用
Unit 18    Using a Copy Machine 影印機的使用
Unit 19    Basic Computer Functions 電腦的基本功能
Unit 20    FTP and Networks Inside the Company 內部網路與資源共享
Unit 21    Using the Internet 網路的使用
Unit 22    Using Instant Messengers for Correspondence 通訊軟體的使用
Unit 23    Using a Printer 印表機的使用
Unit 24    Using Email 電子郵件的使用
Unit 25    Viruses and Troubleshooting 電腦中毒與疑難排解

Chapter 4 Discussions, Meetings, and Proposals 工作事務

Unit 26    Making Proposals 提議
Unit 27    Conducting a Meeting 進行會議
Unit 28    Discussing Marketing Strategies 討論行銷策略
Unit 29    Proposing a New Project 提出新企畫
Unit 30    Presenting a New Product 介紹新產品
Unit 31    Discussing Solutions to a Problem 討論問題的解決方案
Unit 32    Discussing a Mistake 討論工作疏失
Unit 33    Accepting Criticism and Taking Responsibility 接受批評與承擔責任
Unit 34    Distribution of Work and Responsibilities 責任歸屬與工作分配
Unit 35    Feeling Overworked and Making Complaints 工作過量與抱怨
Unit 36    Working Overtime 加班

Chapter 5 Outside Correspondences and Contacts 對外的聯絡

Unit 37    Contacting by Email 電子郵件的往來
Unit 38    Contacting by Fax 傳真的往來
Unit 39    Making Appointments with Customers on the Phone 以電話與客戶預約會面
Unit 40    A Lunch Meeting with Customers 與客戶的餐會
Unit 41    Introducing and Promoting Your Products 介紹與推薦產品
Unit 42    Describing and Comparing Products 說明與比較產品
Unit 43    Price Negotiations with Customers 與客戶議價
Unit 44    Making Purchases and Comparing Prices 採購產品與比價
Unit 45    Accepting and Shipping Orders 接單與送貨
Unit 46    Making a Deal with a Customer 與客戶達成協議
Unit 47    Discussing Contract Terms 討論合約條款
Unit 48    Signing an Official Contract 簽署正式合約
Unit 49    Dealing with Customer Complaints 處理客訴

Chapter 6 Personnel Matters 人事相關事宜

Unit 50    Interviewing a Job Applicant 面試應徵者
Unit 51    Explaining the Benefits of the Company 說明公司福利
Unit 52    Negotiating the Salary 交涉薪資
Unit 53    Hiring a New Employee 聘用新員工
Unit 54    Tax Issues 稅務事宜
Unit 55    Insurance Issues 保險事宜
Unit 56    A Promotion 升遷
Unit 57    A Change in Personnel 人事異動
Unit 58    Resignation 辭職

Chapter 7 Socializing and Travel 社交與旅遊

Unit 59    A Lunch Gathering Between Colleagues 同事間的聚餐
Unit 60    Year-end Bonuses 年終獎金
Unit 61    Staff Outings 員工旅遊
Unit 62    Arranging a Business Trip 安排出差
Unit 63    Booking a Hotel Room 訂房
Unit 64    Confirming Flights and Booking Air Tickets 確認班機與訂機票
Unit 65    Renting a Car or Taking Public Transportation 租車或搭乘大眾運輸工具