餐旅實戰英語

Content Chart
Learning Overview
Introduction
Hotel English—Getting Ready
Unit 1 Inquiries
Unit 2 Reception
Unit 3 Requests for Services
Unit 4 Amenities
Unit 5 Event Planning
Unit 6 Checking Out
Restaurant English—Getting Ready
Unit 7 Taking Reservations
Unit 8 Welcoming and Seating Guests
Unit 9 Taking Orders
Unit 10 Serving the Meal
Unit 11 Taking Beverage Orders
Unit 12 Dealing with Situations and Bills
Index

Content Chart
Learning Overview
Introduction
Hotel English—Getting Ready
Unit 1 Inquiries
Unit 2 Reception
Unit 3 Requests for Services
Unit 4 Amenities
Unit 5 Event Planning
Unit 6 Checking Out
Restaurant English—Getting Ready
Unit 7 Taking Reservations
Unit 8 Welcoming and Seating Guests
Unit 9 Taking Orders
Unit 10 Serving the Meal
Unit 11 Taking Beverage Orders
Unit 12 Dealing with Situations and Bills
Index